HoBao Racing Warranty Information


HoBao Racing Warranty Support Form download it HERE

HoBao Racing guarantees all HoBao Racing products to be free from defects and workmanship for a period of 90 days from the original date of purchase, which must be verified with valid sales receipt from an authorized retailer.

HoBao Racing warranty covers only defects in materials and workmanship. Any problems that arise from normal wear and tear, abusive driving, neglect, or any damage that arises as the result of improper usage are not covered under this warranty. This warranty also does not cover any problems resulting from user errors such as crashes, collisions, or any other improper driving conducts. HoBao Racing is not liable for any loss or damages, directly or indirectly, incidental or consequential, or from any special situation arise from the use or misuse of any and all of HoBao Racing products.

If you have any problems with your HoBao product(s) and would like to make a warranty claim, please contact us via phone or email first.

If the customer service rep. directs you to send the defective item(s) in, make sure you include the following:

• HoBao Racing Support Form included with your kit or download it HERE
  
• A copy of your original dated sales receipt
• The suspected defective item(s). Any items that are returned for warranty must be complete. For example, if you are asked to send in an engine, the engine must be complete and not missing any of the compoments.
  
  * All items shipped to HoBao Racing must be freight prepaid. All C.O.D’s will be refused. We recommend using a shipping service with tracking. HoBao Racing is not responsible for any articles lost in transit. Pack all items tightly to prevent further damaged during shipping.

Send all items above to one of the designated location: